Privacy Policy

First Complete Limited is committed to protecting your privacy. This Privacy Policy forms part of our Legal Information and sets out how First Complete Limited handles data which identifies you.

If you have any queries concerning your personal information, please contact us at [ ]

About Us

First Complete Limited, whose registered number is 5416236 and registered office is Newcastle House, Albany Court, Newcastle Business Park, Newcastle Upon Tyne NE4 7YB is a subsidiary of LSL Property Services PLC. We are registered under the Data Protection Act 1998 and any information you supply will be treated in accordance with that Act.

Information gathered and its use

We receive and store any information you enter on our website, or give us in any other way, for example provided by you when giving us feedback. We use your contact details to communicate with you, we may also use your information to send you news about First Complete Limited products and services which we think may be of interest to you.

We may contact you by post, email, telephone or fax for these purposes. If you do not want to receive such communication you can opt-out by emailing us atandrea.harkin@lslps.co.uk or calling us on 01392 355090* (local rate). Please note that there may be instances where it may be necessary for us to communicate with you, in any event, for administrative or operational reasons relating to our service.

On Registration

When you register with us you provide your name, address, email address and other contact details.

Site monitoring

We reserve the right to change, modify, add or remove provisions of this Privacy Policy. Any changes to this Policy will be shown here, and we recommend that you check this Policy again from time to time.

Place of processing

The personal information held by us is held on and processed by computers situated in the United Kingdom.

Security

We have security measures in place to protect our customer database and access to this database is restricted internally. However, it remains your responsibility to protect against unauthorised access to your log in details

Disclosure for legal reasons

We reserve the right to communicate such personal information as we hold to third parties which seek the disclosure of it, if we are requested to do so by law.

Links to third party sites

Our site contains links to other sites. First Complete Limited is not responsible for the privacy practices, or the content of those websites.

Data Protection Information

You can obtain further information about data protection laws by visiting the Information Commissioner's website at http://www.dataprotection.gov.uk/ .

* Calls may be recorded and/or monitored for training and data protection purposes